Our insurance company is still operating on old software that is difficult to maintain. Is it possible to update the system gradually without completely shutting down operations?
We went through a similar situation and were also afraid of a complete transition to a new system. It turned out that it is possible to carry out the transformation in stages without risking business processes. I recommend taking a look at https://ncube.com/insurance-legacy-system-transformation — it clearly describes the approach to modernising insurance systems. It helped us to understand the possible options and better plan the update.
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