Knowledge gaps that are brought about by employee turnover are usually disruptive in terms of operations. The Protocolo Operacional Padrao can be utilized in the center of transition planning to sustain institutional knowledge through the documentation of important work processes. New employees do not have to learn their duties by being guided through informal means. An effective Protocolo Operacional Padrao decreases the reliance on certain individuals and creates continuity even in times of staffing transitions. This uniformity is particularly crucial towards supporting productivity and the quality of service delivery in times of transitions.
The role that Protocolo Operacional Padrao play in the turnover of staff
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