Choosing the Right Dynamics 365 Implementation Partner – What Should Businesses Look For?

[rubylandv]

Hey everyone,
I’ve been exploring how businesses select a Dynamics 365 implementation partner, and I realized it’s not as straightforward as just picking a vendor from a list. The right partner doesn’t just set up the software – they help shape workflows, train teams, customize modules like Finance, CRM, and Supply Chain, and even manage post-implementation support.


So I’d love to hear from others who’ve gone through the process:

• What were your top criteria when choosing a Dynamics 365 implementation partner?
• Did you focus more on technical expertise or industry-specific knowledge?
• How important are certifications like Microsoft Solutions Partner status?
• Any regrets or mistakes to avoid during the selection process?
• How crucial was ongoing support and change management for your success?

Real-world stories, experiences, or even recommendations are welcome. Whether you're in manufacturing, retail, services, or public sector — your input can help others make better decisions!


Looking forward to hearing your thoughts

 

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